Assistant Store Manager

We are looking for an outgoing store manager who is interested in learning about, and working with customers in selecting educational toys and games for their children, family, and friends. The ideal candidate has a strong interest in learning about the educational toys and games. You will be the one to ensure smooth running of operations to maximize sales and minimize costs.

The ideal candidate will have experience as a store manager and knowledge of diverse business subjects such as sales, marketing etc. An effective retail manager will also be able to motivate personnel to perform according to their maximum capacity.

The goal is to manage our store in ways that boost revenues and develop the business.

This position is a full-time during the week and weekends. Key Responsibilities (include but are not limited to):

Responsibilities

  • Organize all store operations and allocate responsibilities to personnel
  • Supervise and guide staff towards maximum performance
  • Prepare and control the store’s budget aiming for minimum expenditure and efficiency
  • Monitor stock levels and purchases and ensure they stay within budget
  • Managing daily operations of the store
  • Deliver an amazing guest experience through setting and maintaining compelling and fun merchandise, brand presentations in educational toys; demonstrate passion for educational trends in STEM fields and share enthusiasm
  • Deal with complaints from customers to maintain the store’s reputation
  • Inspect the areas in the store and resolve any issues that might arise
  • Plan and oversee in-store promotional events or displays
  • Keep abreast of market trends to determine the need for improvements in the store
  • Analyze sales and revenue reports and make forecasts
  • Ensure the store fulfils all legal health and safety guidelines

Requirements

  • Proven experience as retail manager or in other managerial position
  • Knowledge of retail management best practices
  • Outstanding communication and interpersonal abilities
  • Excellent organizing and leadership skills
  • Commercial awareness
  • Analytical mind and familiarity with data analysis principles
  • Excellent knowledge of retail management software (e.g. MS RMS)
  • BSc/BA in business administration, sales or relevant field; MSc/MA is desirable
  • Monitor sales patterns and re-merchandise; this includes filling out-of-stocks and re-merchandising product in empty spaces to grow sales
  • Proactively learning about new products
  • Gift wrapping
  • Promoting and working at special events
  • Maintain a clean and organized store
  • Must be able to work on weekends
  • Ability to lift 40 lbs

Hours of Operation: Tuesday-Saturday, 9:30am-7:00pm & Sunday, 9:30am-6:00pm.Extended Hours during the Holidays, Team Meetings & Special Events. Please send resume, cover letter and references. No phone calls please.

Job Type: Full-time

Part-time Sales Assistant

We are iSpark Toys and we are looking for an outgoing part time sales associate who is interested in learning about educational toys and games, and working with customers in selecting the best for their children, family, and friends. The ideal candidate has a passion for toys and games, and an affinity for science and technology. Prior knowledge about the products is not necessary; just bring your desire, interest, and ability to learn. This position is part-time during the week and weekends. More hours will be available during the holiday season.

Responsibilities:

  • Greeting and engaging with customers
  • Assisting customers to find products that meet their needs
  • Proactively learning about new products
  • Demonstrating features and benefits of products to customers
  • Finishing sales transactions including cash transactions and processing credit cards
  • Gift wrapping
  • Assisting with phone inquiries
  • Promoting and working at special events
  • Restocking displays and creatively merchandising
  • Helping to maintain a clean and organized store

     Requirements

  • Excellent interpersonal skills; energetic and positive attitude.
  • Interested in education and child development.
  • Tech savvy
  • Ability to work in a fast-paced start-up environment, handle multiple priorities and learn new procedures
  • A team player who possesses the ability to work in a learning environment
  • Ability to communicate effectively with customers and co-workers
  • Knowledge of POS systems and basic computer skills
  • Extended Hours during the Holidays, Team Meetings & Special Events.

Please send resume, cover letter and references. No phone calls please.

Job Type: Part-time